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Frequently asked questions

 

View our frequently asked questions below. If you have a question that is not listed below, please email us at reservations@hunter-street.com.au.

Can you cater for dietary requirements and allergies including Halal?

We can cater for most dietary requirements with appropriate prior notice. Please make note of your special dietary requirements when you make your reservations and let your server know once you have been seated.

Our entire menu is halal friendly. We use halal-certified beef, lamb and chicken, and we do not use pork or alcohol in any of our dishes.

While alcohol is available and on display in our bar and wine cellar, it is not used in our food. We can provide halal certificates from our suppliers if needed.

I want to organise a special event, how do I start?

Please email events@hunter-street.com.au and provide as much information as possible about your event. You can also view information on our private dining and event spaces here.

Which gift cards do you accept and do you sell gift cards?

Yes, you can purchase physical gift cards in venues or digital gift cards are available online here.

I am trying to call the restaurant and can't get through, what do I do?

Our reservations team is available every day from 9am-9pm. There may be a short wait during peak periods. Alternatively, you can send an email to reservations@hunter-street.com.au.

What is your cancellation policy?

If you need to cancel or modify your reservation, please let us know as soon as possible, we hugely appreciate your cooperation to ensure tables are available for those that would like them.

Credit Card and Weekend / Public Holiday Surcharges

Credit cards incur a processing fee of 1.8 %. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. External payment Apps incur additional fees. 10% surcharge applies on Sundays, 15% on public holidays.

Large Group Surcharge Fees

A 10% group surcharge fee is applied to groups of 12 or more.